Downloads
- Tenants Handbook
- Annual Reports
- Newsletters
- Leaflets
- Committee Minutes
- Governance Documents & Corporate Policies
- Housing Management Policies & Procedures
- Technical Services Policies
- Finance Policies & Documents
- Staffing Policies & Documents
- Regulatory Documents
- Useful Websites
- Fair Processing Notices
Tenants Handbook
Governance Documents & Corporate Policies
2022 Tenants Satisfaction Results
2023-2024_ Register of Procurement Activities
1_Model Governing Body Code of Conduct (2021 Update)_210929
02_Asset Management Strategy_270923
3_Model Entitlements Payments and Benefits Policy_210927
3_Conflicts of Interest Policy_240828
4_Performance Management Policy_220928
5_Unacceptable Behaviour Policy_220928
6_Execution of Documents and Seal_220928
7_Whistleblowing Policy_230614 Update
9_Risk Management Policy 190529
11_Personal Relationships at Work _220928
13_Equal Opportunities Policy_221207
15_H & S Policy statement_230927
19_Procurement Policy & Strategy_220629
20_Customer Focus Policy Standards _190612
21_Learning & Development Policy_220928
22_Recruitment and Selection Policy_221207
23_Internal Audit Policy_220928
25_Tenant Participation Strategy_270923
26_Mangement Committee Expenses Policy_220928
27_ Committee Recruitment Policy (2020 Rules version)_220831
30_Committee Annual Review Policy_210929
31 Chair Role Description_220928
31 Committee Member Role Description_220928
31_Secretary Role Description_220928
31_Treasurer Role Description_220928
31_Vice Chair (Mentor) Role Description_220928
31_Vice Chair Role Description_220928
33_Fraud & Corruption Policy_220928
34_Freedom of Information and Environmental Information Policy_251023
35_Notifiable Events Policy_240828
36_Value for Money Policy_220928
38_Business Continuity Policy_201209
39_Environmental Policy_220629
Technical Services Policies
01_Repairs and Maintenance Policy_220831
03_Factoring Services Policy_220831
05_ Rechargeable Repairs Policy_241030
11_ Asbestos Management Policy_241030
12_ Stage 3 Medical Adaptations_251023
16_Legionella Management Policy_210428
17_ Fire Safety Policy_220427_
18_Damp & Mould Management Policy_230426
Finance Policies & Documents
01_Treasury Management Policy – 29 May 2024
01_ Treasury Management Guide – 31 May 2023
02_ Internal Financial Control Policy_221207
03_Salary Sacrifice Policy_240131
Report & Financial Statements for year ending 31 March 2024
Report & Financial Statement for year ending 31 March 2023
Report & Financial Statements for the year ended 31 March 2022
Report & Financial Statements for year ending 31 March 2021
Reports & Financial Statements for the year ended 31 March 2020
Staffing Policies & Documents
01_Disciplinary-Policy-Less-than-2-years-service_221207
02_Staff_Appraisal Policy and Procedures_221207
03_Attendance Management Policy_221207
04_ Dignity at Work Policy_221207
07_Alcohol and substance Misuse Policy_221207
8.2_code of conduct for staff_210929
9__Flexible-Working-policy _240612
10_Shared Parental Leave Policy_221207
12_Remote Working Policy_201209
13_Protocol for entering into Settlement Agreements (3.13 updated)_210825
Regulatory Documents
Annual Return on Charter_2021-2022
Annual Return on Charter_2020-2021
Annual Return on Charter 2019-2020
Annual Return on Charter 2018-2019
Annual Return on Charter_2017-2018
Annual Assurance Statement 2023
Annual Assurance Statement_2022)
Annual Assurance Statement _2021
Annual Assurance Statement_2020
Annual Assurance Statement_2019