Our staff are off Friday 22nd September 2023 and Monday 25th September 2023 for the holiday weekend.
Need to contact us while we are closed?
Detailed below is a list of telephone numbers, so that any emergency repairs you have can be dealt with while we are closed.
If you smell gas or suspect a carbon monoxide leak, call the National Grid on – 0800 111 999 (Deaf and deafened people using a textphone (Minicom) should dial 0800 371 787 in an emergency)
For all other Emergency repairs, call our out-of-hours repairs service on 01555 435944.
Paying your rent when the office is closed.
If you are unable to get to a pay point to pay your rent, you can:
- Pay online at – http://www.allpayments.net/– Add an account-choose a password. You will be asked to add your PRN No. which is the 19-digit number on your payment card. Your housing officer can also supply this number if requested.
- By Phone – Call 0844 557 8321 (calls maybe charged) Text- Register at allpayments.net/textpay