We have updated our Tenants handbook

Your new tenants handbook gives you information about us and your rights and responsibilities as a tenant

We also hope it will give you some practical advice that will make your life as our tenant easier, safer and more enjoyable. We will review and update this handbook from time to time. So if you have any comments on the content or format, please let us know. If you are not sure about anything, contact your housing officer or another member of staff. They will be happy to explain things to you or arrange a meeting with someone who can.
You can view a copy of our handbook here  CHA Tenants Handbook

Request an alternative format 

To request this document  in an alternative format, such as large print or on coloured paper, please contact our Corporate Services Team on 0808 175 6488.